PROGRAM ADMINISTRATION
The Protective Services for the Elderly Program is administered by the Connecticut Department of Social Services (DSS), https://portal.ct.gov/DSS/Social-Work-Services/Social-Work-Services/Related-Resources
PROGRAM DESCRIPTION
DSS workers investigate reports of known or suspected physical, mental and emotional abuse, neglect and abandonment and/or financial abuse and exploitation of adults ages 60+ who are living in the community or in long term care facilities.
A DSS worker meets with the elderly person and his or her family to determine unmet needs and develop a comprehensive plan to address those needs. When necessary, staff will intervene immediately to safeguard the individual’s health and wellbeing.
Effective June 24, 2024, Department of Social Services launched a new online portal for submitting referrals to the program. This portal is designed to streamline the referral process, making it more convenient and efficient to report concerns about vulnerable elders who may need assistance.
With the new online referral portal, you can:
Mandated Reporters can use to:
Although not required to submit an online referral, registered mandated reporters can track the acceptance status of referrals and receive notification of the investigation results.
To access the portal, please visit https://dss.service.ct.gov/referrals/s/ and follow the simple instructions to submit a referral and register for a mandated reporter account.
TO FIND PROVIDERS IN CONNECTICUT’S COMMUNITY RESOURCES DATABASE:
Search by program name: Protective Services for the Elderly
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SOURCE: Connecticut Department of Social Services
PREPARED BY: 211/jm
CONTENT LAST REVIEWED: August2024